Everything at Sage & Season is a digital download: a guide, toolkit, or printable you receive instantly and keep for good. Because of that, our policy works a little differently from returning a physical product, and we want it to be clear before you buy.
All sales are final
Once you download a file, it is yours to keep. A digital product cannot be returned the way a package can, so we do not offer refunds for a change of mind or after a guide has been downloaded and read. Please look over the product description and the preview images before you purchase, so you know exactly what you are getting.
When we will always make it right
Two situations are the exception, and in both we take care of you quickly.
Trouble with a file. If a file will not download, arrives corrupted, or you cannot open it, email us. We will fix it or send you a working copy right away. You paid for a file that works, and we will make sure you have one.
Duplicate or accidental purchase. If you bought the same product twice or ordered by mistake, email us before you download it and we will refund the extra order.
How to reach us
Email support@sageandseason.com with your order number and a short note about what happened. A real person reads every message, and we aim to respond within 1 to 2 business days.
A note on what these products are
Our guides are educational resources to support your wellness. They are not medical treatment or a guarantee of results. Deciding after reading that the approach was not what you hoped for is not something we can refund, but we always want your feedback, because it helps us build better resources.
By completing your purchase, you agree that you are buying instant-access digital products and that all sales are final once downloaded, except in the two cases above.
Last updated: August 21, 2026
Need help?
Contact us at support@sageandseason.com for questions related to refunds and returns.
